By registering with Tigers eShop, you will be able to view, track and manage your orders, including setting up a return or exchange. You will also be able to store your payment details on our secure server, which will make checking out quicker and simpler. However you can also checkout as a guest, this means that you don’t have to create an account with us. If you wish to return or exchange an item, you will have to obtain a Return Merchandise Authorization (RMA) number by sending an email to eShop.MY@Go2Tigers.com. For more information, please refer to the section ‘Returns’.
Secure Payment Processing
All payments made on the website are encrypted using secure technology and your card details are not retained or visible to Tigers employees. Tigers eShop accepts payments made by Visa, MasterCard, American Express, PayPal, Alipay and Tenpay.
Promotional Codes and Gift Cards
If you are using a promotional code please enter it in the promotional code box on the shopping cart page. The discount will automatically be calculated. Promotional codes are for one time use only and may not be used in separate orders or applied to different products in the case of an exchange.
If you have a gift card, enter your gift card code on the shopping cart page and it will automatically calculate your discount. Once purchased, gift vouchers are non-refundable.
Errors and Omissions
In the case of errors or omissions on the website Tigers eShop reserves the right to refund your order prior to the goods being despatched.
Tigers eShop reserves the right to cancel any order if the product is no longer available. No compensation will be paid in such cases but customers will be notified and reimbursed for the full cost of the order.
You will receive an email to confirm that we have received your order. If you have a problem processing your payment online or are not certain if your payment was successful please email eShop.MY@Go2Tigers.com.
Amending or Cancelling an Order
If you have any concerns about an order you’ve already placed please contact us by emailing eShop.MY@Go2Tigers.com. Please note that once an order has been shipped, Tigers eShop is unable to cancel it.